About Venera

Who’s here

Venera is an online consultation service for esoteric practice and self-discovery: tarot readers, astrologers, numerologists, destiny matrix specialists, coaches and energy practitioners on one platform. Consultations are held by video from any city in Russia or around the world; most sessions are in Russian.

How to choose

24 guides are open for booking in the catalogue; filter by practice, topic, price and available time. Each guide sets their own price, from 300 ₽ to 36,000 ₽ for 15–120 minutes.

Who we trust

Every guide goes through selection: an application, experience, certificates (if any) and a short interview; guides work under the platform’s Code of Ethics.

Payment and free features

Your first consultation of up to 15 minutes is free with guides marked “First 15 min free”; longer services are paid at the listed price. Pay by card when booking, with up to 30% covered by Karma, Venera’s bonus points; cancel before the session starts for a full refund; Card of the day and Ask the Universe are free.

How we select guides

A guide fills in an application and attaches training certificates, diplomas or portfolio links (if any). After reviewing the application, we hold a short interview. The platform has a Code of Ethics that rules out harmful advice and manipulation. A profile is published only after moderation.

Prices and payment

Each guide sets their own price: currently from 300 ₽ to 36,000 ₽ per 15–120-minute session. You see the final price before you pay. You pay by bank card through the YooKassa payment service; up to 30% of the price can be paid with Karma, Venera's bonus points. You can cancel in My sessions up to an hour before the start, after that through support; if you cancel before the session starts, you get a full refund (terms of service, clause 5.1, in Russian).

How a session on Venera works

  1. Choose a guide and a service: each profile lists the length and price of every session.
  2. Book a convenient time and pay by card. Karma, Venera’s bonus points, can cover up to 30% of the price.
  3. At the booked time, open your chat with the guide and tap “Join call” — the video call runs right on the website or in the app. You can keep your camera off.
  4. The chat with your guide stays open after the session. You can cancel in My sessions up to an hour before the start; after that, contact support. If you cancel before the session starts, you get a full refund.

Cancellation and refund terms (in Russian)

Reviews

Only a client who has had a session with a guide can leave a review of that guide.

Company details and contacts

The platform is operated by QUANTUM AGENCY LLC (Moscow).

QUANTUM AGENCY LLC · TIN 7743350632 · KPP 772601001 · OGRN 1207700457381

Office 26p, 7a Chertanovskaya St., Moscow 117208, Russia

Email: general@quantum-dev.ru

Contact support

Sessions on Venera are a tool for self-reflection and support. They do not replace medical, psychological or legal help and do not guarantee any outcome.